Curbside Pickup Service is here!

Curbside service is available Monday  Friday from 10:30 am – 1:00 pm, 2:00 – 5:30 pm.

It’s as Easy as 1-2-3

  • Step 1. Select your items: Request materials using our online catalog. If you are unable to use the catalog, please call the library at 616.850.6914. Staff will put your requested items on hold for you. You may place up to 50 holds on your library card. Although an item may be listed as available or ON SHELF in the library catalog, it does take staff some time to retrieve the items and change their status to ON HOLDSHELF. We will move quickly, but please wait for a notification that your hold is ready before scheduling your pickup. If you’ve signed up for email notification, you’ll receive an email. If you’ve signed up for text alerts through Shoutbomb, you’ll receive a text inviting you to schedule a pickup time. Otherwise we’ll call you.Schedule a Pickup
  • Step 2: Schedule your pickup: Once you receive a notification that your items are ready, click or tap the calendar image to schedule a pickup time, or call 616.850.6910. Demand for curbside scheduling is high! If you are routed to voicemail, please leave a message and we will return your call as soon as possible. We are scheduling in 15-minute increments to avoid congestion in the parking garage. We will ask for your vehicle’s color, make, and model to ensure we deliver the correct items to you. Due to the length of time it takes to process items, we cannot deliver your items without a previously scheduled pickup time.
  • Step 3: Pickup your items: At your scheduled time, enter the enclosed parking garage from Fulton Street and park in any parking space closest to the door of the library. Please call the number listed on the signs (616.850.6927) to let us know you’ve arrived. Library staff will bring your materials to your car and place them in your trunk.