Those Important Dates

On September 1, 2019, Loutit District Library joined a growing trend in the library world and eliminated late fees on overdue items. The primary reason for eliminating late fees is that these charges present barriers to library service for those with limited income, disabilities, and transportation issues. Eliminating this barrier provides equitable access to library materials for all of our residents.

We ask that you be courteous and return materials by the due date so that others may enjoy them. And we can help you keep track of that important date:

Sign up for email notification and we’ll send you a reminder three days before your material is due. You can also sign up for text notification with Shoutbomb. It’s as easy as 1-2-3:

  1. Text SIGNUP to 616.432.2161.
  2. Respond with your 13-digit library card number.
  3. Respond with your PIN.

That’s it! You’ll be signed up to get notices when items are due and when you have holds to pick up.

Please be aware that the library will continue to charge for materials that are damaged beyond repair or never returned. We will also continue to charge a collection agency fee for unreturned materials.

Questions? Call 616-850-6923 or email skeur@loutitlibrary.org.

Overdue Notices and Billing Schedule

When items are 5 days overdue, you will be notified by mail, or email if you have signed up for email notification, or text notification if you’ve signed up with Shoutbomb (see above). When items are 35 days overdue, you will be billed for the replacement cost of the item. Please note that if you accrue replacement fees of $40.00 or more, your account will be sent to collections. We will also pass along the $8.95 collection agency fee to you as well.

Payment Options

You can pay directly at the Checkout Desk with cash, credit card, or check. You can also pay online using a credit card by accessing My Account. All you need is your library card and PIN.

For assistance with fines or billing, call 616-850-6923 or email skeur@loutitlibrary.org.

Damaged or Lost Items

Accidents happen. Just bring in the damaged item or tell us about the lost book. If the item is damaged, it will be given to a librarian for review. Sometimes we can repair the damage without difficulty. If the item is damaged beyond repair or is lost, your account will be billed for the replacement cost of the item. Please note, if you find a lost item after paying for it, it is yours to keep. We do not offer refunds.

Damage that cannot be repaired includes, but is not limited to:

  • pet damage (chew marks, claw marks, etc.)
  • liquid damage (water, coffee, milk, etc.)
  • environmental damage (mold, mildew, warping/melting from excessive heat)
  • bodily fluid (urine, vomit, blood, etc.)
  • parts and/or pages missing
  • excessive permanent marking with pens, crayons, etc.
  • any damage that affects the safety, enjoyment, readability, or usability of the item for subsequent patrons

Library staff reserves the right to determine if an item falls under the description of an item that is damaged beyond repair.